Delivery and Click & Collect

Shopping online with Myer has never been easier.

Same Day Click & Collect Available

Same Day Click & Collect Available

Simply place your order online and select Click & Collect. Wait to hear from us. You will receive an email confirming your order is ready to collect.

Please note that Click & Collect is temporarily unavailable at Blacktown NSW.

We kindly ask that you comply with the government mandated health measures before visiting us. Learn More.

Standard Delivery

We offer free standard delivery for orders over $49.

For order values under $49 a standard delivery fee of $7.95 applies no matter where in Australia you live.

Customers in Metro areas can expect their standard delivery to arrive within 3 – 7 business days.

Customers in WA, NT and regional areas across the country can expect their delivery to arrive within 7 – 10 business days.

Express Delivery

If  Express Delivery is available for your order, it will be offered as a delivery option on the checkout page for a set fee of $9.95.

Express delivery will take 1 –3 days to arrive for customers in Metro areas and 2  - 4 days for customers in WA, NT and regional areas across the country.

Order Tracking

View the ways you can keep track of your order. View Tracking Options.

24/7 Parcel Locker Collection

Won't be at home to receive a parcel? Collect your delivery from a free 24/7 Parcel Locker at a time and location that suits you.

What is a Parcel Locker?

A Parcel Locker is a secure storage space where you have 48 hours to collect your parcel. Choose from more than 400 collection locations across Australia, including Post Offices, petrol stations, supermarkets, pharmacies and more.

Why use a Parcel Locker?

  • Free to use for Australia Post deliveries and accessible 24/7
  • Easy to find with more than 400 locations near Post Offices, supermarkets and train stations
  • You'll have 48 hours to pick up your parcel once we notify you by SMS and email that it’s ready to pick up

How do I use Parcel Locker?

1. Shop Online - Select ‘Find a collection location’ as your delivery option at checkout

2. Find a Parcel Locker - Search for a collection location closest to you by entering your address or postcode, or using the location icon. Elect ‘Parcel Locker’ as your location and select your desired collection location. While some Parcel Lockers have 24/7 access, some do not, and you need to check whether the Parcel Locker which you wish to use suits your requirements.

3. Collect Your Parcel - Australia Post will send you an SMS and email when your parcel arrives. Collect your parcel within 48 hours using the access code in your SMS or email to open the locker.

If your parcel isn’t collected from a Parcel Locker within 48 hours, it will be removed from the Parcel Locker and transferred to the nearest Australia Post facility offering parcel collection during business hours. We will notify you by email and SMS that your parcel has been moved, where to collect it, and the trading hours for that outlet. You will then have 10 business days to pick up your parcel.

Find out more about Parcel Locker.

Same Day Delivery

If  Same Day Delivery is available for your order, it will be offered as a delivery option on the checkout page.

Same Day Delivery is a set fee of $14.95

Free Click & Collect Store Transfers

If your item is out of stock at your local store, we'll transfer it for free from another store within the same state for you. It'll be ready for collection in 1-2 business days.

*Pick-up in 1-2 days for metro locations

*Pick-up in 3-5 days regional locations

If an item is required to be transferred between stores, this may cause a delay to your expected Click & Collect pick up time frame.

When your order is ready for collection, we'll send you an email to let you know it's time to head into your selected store. Remember to bring a copy of the email and some photo ID with you.

Click & Collect orders will be kept for 21 days from the day your order is placed. After 21 days your order will be returned and a refund initiated. Please allow 3-5 business days for the funds to be available in your account.

Big & Bulky Item Delivery

We offer a 'Big & Bulky' delivery service for items too big or heavy to be delivered by standard post. We'll let you know on the product page if the item requires this special service which is a set $75 fee.

Generally these items will be delivered within 7 – 14 business days. If it's an item (like a mattress) which is being custom made for you – it will probably take longer and we'll let you know on the product page.

Gift Wrapping

Gift Wrapping $7.95

Get your gift wrapped in-store or online for $7.95. Visit our online Giftorium for great gift ideas.

Track My Order

View the status of an order by entering your order number, email address, and phone number below

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